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City Hall GP (Image Credit: EGP Staff)
"system transition issue"

City facilities & services experiencing phone outage

Apr 14, 2026 | 12:09 PM

City of Grande Prairie phone lines are experiencing a disruption.

The City says AccessGP (311), City Hall, Eastlink Centre, Design Works Centre and Bonnett’s are all experiencing a system transition issue.

Callers may receive a message that the call cannot be completed as dialled.

Currently, Transit Dispatch and Inspection Services remain unaffected, but the city does not have an estimated restoration time.

The City says during the phone outage, residents can still contact the City Hall by email: info@cityofgp.com

More updates are expected.