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Photo: Government of Alberta
COVID-19

Province easing some restrictions for continuing care facility visits

Jul 16, 2020 | 5:08 PM

Alberta’s chief medical officer of health says starting July 23, residents of continuing care facilities will be allowed to have more visitors, as the province is shifting from a “restricted access” to a “safe access” approach.

Dr. Deena Hinshaw made the announcement during her COVID-19 update on Thursday, where she said she has heard from thousands of residents, staff and stakeholders involved with continuing care facilities over the last month, with the overwhelming message being that the pandemic has taken a toll on those living under strict restrictions.

“There are no risk-free options with COVID-19. This virus is still here and residents in these facilities remain uniquely vulnerable. At the same time, we must also consider the overall health and wellbeing of those residents, and the risks of isolation brought on by strict, universally applied restrictions.”

Under current restrictions, residents are permitted one designated family or support person to visit with them indoors, while all other visits must be outdoors in designated areas, with a maximum of two visitors at a time (one of whom had to be the designated support person).

“We heard clearly from residents and family that these restrictions were causing great distress, and in some cases, profound declines in health status in residents who grew depressed, isolated and lonely.”

Under the new protocols, Hinshaw says each facility will be allowed to develop its own unique safe visitor policy, with the stipulation that the policy is formed in consultation with residents, families and staff.

The new “safe access” approach will also recognize that family and friends are considered part of the resident’s care team, not just social visitors.

“With the new policy, each resident can designate two support people, who will be able to visit indoors for as long and as often as they wish, as long as they coordinate with the facility.”

Outdoor visits can also be expanded, depending on the resident’s health, to four other people. A designated support person will not be mandatory for such visits.

Symptom screening for staff and visitors will remain in place under the new protocols, while staff members will continue to be restricted to working at one facility.

Dr. Hinshaw did caution that following public health guidance will be crucial in allowing the eased restrictions to remain in place during the pandemic.

“COVID-19 is still here and is still a risk to these facilities. Please stay vigilant and act responsibly.”

As of Thursday’s update, 119 of the 165 deaths attributed to COVID-19 in Alberta have occurred in continuing care facilities.