The Alberta Dental Service Corporation reported a security breach on July 9, 2023. (Photo 204902773 © Nicoelnino | Dreamstime.com)

By Christian Oldale

Alberta

Alberta Dental Service Corporation reports security breach

Sep 13, 2023 | 1:48 PM

LETHBRIDGE, AB – The Alberta Dental Service Corporation (ADSC) has reported a security breach.

The ADSC administers dental benefits for several programs, including the Assured Income for the Severely Handicapped (AISH), Alberta Adult Health Benefit, Alberta Child Health Benefit and more.

On July 9, 2023, the ADSC discovered that an unauthorized third party gained access to their IT infrastructure and deployed malware which encrypted some systems and data, making them unavailable.

The ADSC is warning that Dental Assistance for Seniors Plan clients, Low-Income Health Benefits Plan clients, and Dental Services providers may have had their information compromised. That includes the names, addresses, personal health numbers and other details.

The corporation said they have sent emails to clients they believe may have had their information compromised, and implemented enhanced security safeguards to avoid similar breaches in the future.

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The ADSC is recommending the following practices to remain vigilant for anyone who may have been affected by the breach:

• Consider emails, telephone calls or text messages asking for your financial or any other personal information as fraudulent.
• Monitor your bank accounts and credit history to guard against any unauthorized transactions or activity. I
• Change online passwords for your financial and other sensitive accounts regularly and make sure they are secure.
• Never respond to unsolicited requests for your financial information and be careful when sharing your personal information unsolicited, whether by phone, email or on a website.
• Avoid clicking on links or downloading attachments in suspicious emails.

More information on the breach can be found on the ADSC website.