Photo Courtesy Aquatera Utilities

By Nathaniel Leigh

Utilities

Aquatera launching new billing software

Nov 2, 2023 | 12:20 PM

Aquatera is launching a new software to streamline the billing process and improve the overall experience.

The new SpryPoint system will deliver several new benefits, including the ability to view water usage and consumption, set up communication, submit requests, and more.

Vaughn Bend, Aquatera’s Chief Executive Officer says their goal is to empower customers and help them succeed in every way they can.

“Aquatera has always been committed to enhancing our customers’ experience by providing tools and solutions that simplify their interactions with us. SpryPoint is a testament to this commitment, and we believe it will significantly enhance our customers’ billing experience.”

The new system will require all customers to re-enroll in Aquatera’s new customer portal after they receive their first Bill on November 6.

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Residents can access the portal, by clicking here.

To support the transition, Aquatera’s Account Services department will be closed to the public Friday, November 3, and Monday, November 6.